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SA Admin Shubham Shresth
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Hi all,

Thank you for writing in.

Could you please update your app with the latest version from the app store? This should resolve the issue that you are facing right now. Also, kindly uninstall and reinstall your app if already updated. Hope this helps.

If the issue persists, please let me know your device and browser details so that we can investigate this issue further.


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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TGAgrippa

Same problem. I click on bell icon, it briefly says I have new comment(s), then it disappears and goes blank. Been doing it all day.

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Storm Blown

sTILL NOT ABLE TO READ COMMENTS

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waldipup

ditto what storm and tj said

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TGAgrippa

Still can't access comments using the bell -----> comments/messages dropdown tool as of 2:40 CDT. However, I found that if I click on my profile and go to my own comments, then I can access new comments on articles I'm following by clicking on the bell icon, as normal. Just mentioning this in the hope it will help some IT person figure out what's wrong, if anyone is actually on the case. 

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-1
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi all,

Thank you for writing in.

Could you please update your app with the latest version from the app store? This should resolve the issue that you are facing right now. Also, kindly uninstall and reinstall your app if already updated. Hope this helps.

If the issue persists, please let me know your device and browser details so that we can investigate this issue further.


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
TGAgrippa
Quote from SA Admin Shubham Shresth

Hi all,

Thank you for writing in.

Could you please update your app with the latest version from the app store? This should resolve the issue that you are facing right now. Also, kindly uninstall and reinstall your app if already updated. Hope this helps.

If the issue persists, please let me know your device and browser details so that we can investigate this issue further.


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Chromebook -- two of them, in fact. Does it on both of them. Using whatever the latest Chrome OS is via auto update. Still doing it at 2 a.m. Friday. Can't access any comments from home screen.

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TGAgrippa
Quote from SA Admin Shubham Shresth

Hi all,

Thank you for writing in.

Could you please update your app with the latest version from the app store? This should resolve the issue that you are facing right now. Also, kindly uninstall and reinstall your app if already updated. Hope this helps.

If the issue persists, please let me know your device and browser details so that we can investigate this issue further.


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

I am not using an "app." I am using the Chrome browser on a Chromebook, just as I have been doing without this issue for 5 or more years.

Your Chromebook is up to dateVersion 104.0.5112.83 (Official Build) (32-bit)