+4
Under review

Comments not showing at all after most recent update.

gator5000e 2 years ago in iPad updated by mikejones01 2 years ago 7

Comments not showing at all after most recent update. I’ve uninstalled and reinstalled. Same issue. iPhone X and iPad Air 2 both running 12.3.1. 

Answer

Answer
Under review

Hi

We released new version 3.10.12 which should fix it. Could you please reinstall and check it?  Let me know if  you still can reproduce this bug.

Best Regards

Oleksandr Lezvinskyi  

Answer
Under review

Hi

We released new version 3.10.12 which should fix it. Could you please reinstall and check it?  Let me know if  you still can reproduce this bug.

Best Regards

Oleksandr Lezvinskyi  

Appears to be fixed with v3.10.12 of SA on iOS. Strangely had to find the App on App Store manually to update (vs populating in available updates section as usual) but it seems fixed now. 

Under review

Thank you for your feedback

I am running that version but even though the comments now open, each and every comment thread now says after the last comment (at the time you open it) "Comments have been disabled for this article". 

Of course, It's v 3.10.12 (2179)

Oleksander,

I am running v. 3.10.12 (2179) and was not getting the comments which had already been posted by others to populate on my iPad.  thanks