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Under review

Notifications on app not worling

Andre.Costa 2 years ago in iPhone App updated by SA Jacob Maltz 2 years ago 1

Hi all

I did an update to the app on the 4th of Jan and it stop giving me notifications on any of the companies I’m following. Notifications don’t show up on the respective tab. They got blocked on the 4th of Jan and nothing else comes through. I did another update yesterday and still nothing has improved. I checked all the settings on the app and on my iPhone and all settings are active to get the notifications. 

Any chance you are seeing this issue with other users? Or any chance you can help here? 

I really like the app and want to keep using it!

Thanks

Answer

+1
Answer
Under review

For some reason we were missing your registration token for push notifications.  I reset your user, please uninstall and reinstall the app one more time and let me know if that fixes the issue.  

+1
Answer
Under review

For some reason we were missing your registration token for push notifications.  I reset your user, please uninstall and reinstall the app one more time and let me know if that fixes the issue.