My emails stopped coming 2 weeks ago. Please respond

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All email notices for the securities in my portfolio stopped coming 2 weeks ago. Please correct or tell me what to do to correct. Mu user ID is: emil6161

Email Alerts Random
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SA Admin Shubham Shresth
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Hi there,

The issue was with the bounce. Emails stop due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

The issue was with the bounce. Emails stop due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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Agora Investments

Hi there,

Suddenly, I am not receiving any emails and notifications from SA. I follow your recommendations (to add your address to contacts, etc, etc) and it has not worked. Could you sort it out, please? 

Thank you

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Agora Investments
Quote from SA Admin Shubham Shresth

Hi there,

The issue was with the bounce. Emails stop due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Hi there,

Suddenly, I am not receiving any emails and notifications from SA. I follow your recommendations (to add your address to contacts, etc, etc) and it has not worked. Could you sort it out, please?

Thank you!

Avatar
rambler1
Quote from SA Admin Shubham Shresth

Hi there,

The issue was with the bounce. Emails stop due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

I'm having the same issue.  It's been quite a while since I've gotten email alerts.  Also, I comment frequently I see my comments but not my cumulative likes any longer.