Can't access premium acount

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I signed up for a premium account (10/27/22) and gave you my credit card info.  I have received nothing from you saying you received it.  I can get on my old free account. I try to access premium and I get a response showing a new signup page for premium like I have never signed up for premium. Did you receive my initial premium sign op info and credit card info??  If you did not what most likely happened?  Could my info have gone to a fake seeking alpha site?  How can this situation be fixed?

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DeeMmm

Same issue as above.  I can get into my old account but doesn't access the premium features.  The paypal seemed to spin through OK but I've gotten no email etc from seeking alpha or paypal

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roguewolf

I was able to access my account, but can't now.  I paid by credit card on 12/14.  Please advise

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rksg88

I too having the same problem, paid premium access on 20th Dec 2022.  But nothing received from Seeking Alpha. 

I too sent email note to Seeking Alpha <account@seekingalpha.com>, dont' see any response from them though 12 hours passed. 

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anonymous

I am having similar issue.

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anonymous

Same. Paid for premium on 24 Dec. payment cleared paypal immediately. But I have no indication from SA that payment was received. No email confirmation. No indication in my profile that I am a premium member. Articles still behind paywall when I log in. 

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MudasirALI

اسی. 24 دسمبر کو پریمیم کے لیے ادا کی گئی ادائیگی فوری طور پر پے پال کو صاف کر دی گئی۔ لیکن مجھے SA سے کوئی اشارہ نہیں ہے کہ ادائیگی موصول ہوئی ہے۔ کوئی ای میل تصدیق نہیں ہے۔ میرے پروفائل میں کوئی اشارہ نہیں ہے کہ میں ایک پریمیم ممبر ہوں۔ جب میں لاگ ان کرتا ہوں تب بھی پے وال کے پیچھے مضامین۔