new subscription

Dear ladies and gentlemen, 
I have subscribed to seeking alpha through black friday offer and should have access to premium and alpha picks. Regrettably alpha picks wants me to subscribe again for additional money when I click it. Can you validate my account.  regrettably you did not reply to my previous emails and forum messages.
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Next, for a long time I cannot delete / erase / unfollow the following company: calibre Mining in my portfolio.

please check this and delete it.