Subscription was canceled in March yet billed for renewal
I canceled my subscription in March 2022, but my credit card was charged for renewal on Dec 2. There was a message from Brad Thomas to me on March 19, 2022 acknowledging my cancelation of the subscription. I want a refund promptly.
I had a previous support request in which I didn't remember canceling. Upon receiving login info, I discovered the message from Brad Thomas.