paid for premium and not allowed to access features

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  • updated

i signed up for premium and paid $39 on 12/19/2022 and cant access features, and now no one is answering the phone line. what is going on?

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ChrisWhetstine

I'm having the same problem

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aaronboy

ME TOO ??

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ChrisWhetstine

Now I'm trying to change the password (somehow I created one, I presume), an in order to change my password I have to provide my OLD password. WTF???

Is this for real? Where is customer service.

?

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anonymous

Looks like customer service isn't what it should be.  I'm having difficulties signing up and can't get any answers as to why.   Based on the customer support/service and reviews it looks like signing up is a mistake.  

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ChrisWhetstine

I finally had to use my GF account. I guess I'll have to cancel my subscription unless they get back to me. I tried to be a member and I have failed