Subscription not activated

  • updated

Hi there - I took advantage of the 12 month £33 ($39) subscription to Seeking Alpha Premium. Payment was taken from my bank account on 1st January, but I keep on getting the 'upgrade now' / registration wall in front of content. Please can my subscription be activated (and the start date moved from 1st January to 5th January to reflect the 5 days I have not had access).

Thank you