in Seeking Alpha email it still am getting you have reached your limit

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I paid for a $39 subscription and am able to log in, but I still get the message you have reached your limit when trying to read one of the articles. How do I fix this/

I also can not find a receipt for my subscription. Where can I get one.

Malcolm Niles

It is now Feb 28 and I have not receives a reply. 

Where are you?