STILL not fixed

Why have I received an acknowledgement of my payment for upgrade from Founder/CEO and on the same day get blocked from reading the balance of an SA article?  

When I last complained about this. I was previously advised by one of your customer service reps that my status was being changed to Premiere.

Also, please send all e-mail correspondence to CL@BLTN.us.  I currently receive miscellaneous items on two other e-mails in addition to this one.