+21
Under review

Undo the newest comments first; go back to oldest so that we can follow the conversation

armistead2010 3 months ago • updated by MoS35 3 months ago 38 3 duplicates

Duplicates 3

+11

totally agree, the “next” feature is not working and it is just too difficult to navigate. Please change the comment sorting feature back to the way it was...Nomad

+8

I agree.  Please go back to previous order for comments.  The new method makes it very difficult to follow the comments.

Thanks

+6

Agree. At least make it to where if you want old comments loaded first, but to have the "newest" comment as the default is bad. 

+6

I agree, there's nothing wrong with adding the feature, but it would be nice if they didn't make it the default on every story, or at the very least gave people the option to set the default back if they want to.

The other problem is that the comment box seems way smaller now.  If i want to type something out I can only read about three lines of text which is really annoying to go back and read through if you want to proofread before posting.  

Not a fan of either of these two changes.

+6

Unfortunately many readers commenting on a previous comment don't use the Reply button. With the new (terrible) sort order you have no idea whom they're replying to.

What's more, if you click on Oldest First then there's no way you're taken to the first new comment, so now you have to manually find the first new comment, from where you can use the orange arrows again.

Thanks for trying to improve! But please restore, OR, better still as you must have a reason for the change, make it a choice in the user settings.

drftr

+4

This is miserable.  Please (1)  immediately go back to the old functionality. Then you can fiddle in the background, based on the learning from this test.

(2) if desired, look into a sort feature for the minority wanting new at top, but test it versus the orange arrow, DON'T make it the default, make it possible to update globally, permanently as a user setting.  And don't launch it until you know it works.

-6
Started

Thanks for all of your feedback.  We are continually monitoring user behavior to see how well comments are working and monitoring all of the feedback to improve our comments.   

About the next and previous buttons for comment notifications:  from what I read below, the only clear problem is that if you click on a notification and then  switch the sort order, it should take you to the first notification...  I can get that issue fixed asap. The next and previous buttons are meant  to help the user scroll down to the next new comment or reply in the page, and it works regardless of the sort order (next scrolls down the page, prev scrolls back up).  If you have a specific problem with this functionality,  please let me know clearly how to reproduce it and I will get it fixed ASAP.  Copy paste the URL from the address bar in your report since this is how the "New" marking is activated. Thanks, Jacob

+6

"the only clear problem"

No. (A) Default to newest is not desirable (read things in chrono order) and (B) that you have to manually change setting every time you come to each page

+5

217 nails it.   Both A and B are bad. Especially B. Irritating. 

+2

SA Jacob:  Suggest you try reading comments of 100 or more for an article for yourself to see what the problem is.  But I will pitch to Marvel for an idea of 2 very misunderstood superheros, Endfirsto and Outofcontexto, who try telling stories and plans to others starting at the end and moving towards the beginning.  But have no problem if you return to the old default and have an option for those who want to read the end of books first.

+4

I'm going to join in with having "newest" be default is frustrating.  Having to toggle  to "oldest first" each time will get old fast. 

1)  Please switch oldest first (your old default) back to default

2)  For the users who like the newest first have it be a setting we can change in our settings so both camps can be happy.


Happy Investing!

The scroll function takes a while to load, you are teaching me to just ignore all comments but mine.

+2

The new and smaller box for inserting our comments is far too small, as it makes editing the comment unnecessarily difficult.

SA's having reduced the comment box without explanation suggests it wants to encourage very brief comments. 

-4

You can resize the comment box by clicking and dragging the resize handle in the bottom right corner of the text box - see picture below

+2

Thank you...and how were we to know that? The handle you identified is barely visible. I would still not know of it had you not replied!


Thus your reply is another reason SA should have advised us in advance of this SURPRISE change, and also told us why these changes were made.


There's much to like about SA; however, if it intends to be is "user friendly"--it has a ways to go.

+1

Ah. Great.  I didn't read this before I posted above, thanks for sharing.

+2

But it doesn't remember the new size, and its still too small by default. 

It is also very hard to grab the resize tag to make it bigger.

+3

It doesn't work on an iPad, that little symbol at the bottom just isn't there.  Also I agree that it would be nice if the default size wasn't so tiny, why make it so small that everyone has to adjust it every time?

+4

'Default to newest' renders comment streams unusable for me.

+5

Me too. Not worth trying to find comments if this is how it is going to be. 

+4

It's miserable.  There is some (natural, human nature) defensiveness of the SA coders.  But...it's miserable.

+4

This is a real mess.

+7

Right now the "Sort by" selector doesn't remember your selection. It reverts back to "Newest" whenever the page is refreshed. Constantly resetting the "Sort by" is a pain.

This can be fixed. Make the "Sort by" selector sticky. That would allow folks to read stuff in the order they like to see it. The selected "Sort by" would apply across page refreshes and other articles. No more constantly resetting the sort would be needed.

I'm a traditionalist who likes to read stuff in the order it was originally written. For me this is helpful when following a discussion. So I'd set my "Sort by" to "Oldest". Sticky sort would stay that way on page refreshes and every article pulled up until I decide to choose otherwise.

For folks who like to read things backwards and out of context, they'd set "Sort by" to "Newest". It would stay that way for them until they choose otherwise.

To be consistent with years of prior operation the default "Sort by" should be "Oldest". Let folks choose the alternative viewing style by selecting "Newest" in the "Sort by". Don't force new things unnecessarily and turn their world literally upside down. Remember New Coke.

Problem would be solved. Come on SA, you can do this. You'd make a lot of long time readers happy.

+4

Newest first definitely isn't an improvement.  Agree with 217's suggestions above.

+6

Make the "Sort Order" sticky so folks can choose it once rather than constantly overriding the default. Sticky sort would stay that way after page refreshes and on other articles as well. Everyone gets what they want.

The default "Sort by" should be "Oldest". Let folks choose the alternative viewing style by selecting "Newest" in the "Sort by". Don't force new things unnecessarily and turn their world literally upside down.

Remember New Coke?

+5

Make the "Sort Order" sticky so folks can choose it once rather than constantly overriding the default. Sticky sort would stay that way after page refreshes and on other articles as well. Everyone gets what they want.


The default "Sort by" should be "Oldest". Let folks choose the alternative viewing style by selecting "Newest" in the "Sort by". Don't force new things unnecessarily and turn their world literally upside down.


Remember New Coke?

Not everything new is good.

If it ain't broke don't fix it.

+3

It drives me crazy, its unreadable. Clicking on "next" does not work any more.

Very irritating. Please change it back.

can you please make sure the "next" links are working.

This is so annoying to scroll to the lists to find the next.

+2

this is what happens


I sort on oldest first, and then I get the situation in the picture.
so where is the next comment, also the "next" link does not work. Clicking on it has no effect, and its the end of the page.

+2

I agree. This is a travesty! 

Especially you can change the sort order but the next time you come back to SA website it defaults back to the other method. It doesn't stick!

+1

The next link for the last comment often seems to be active but since its the very last comment it doesn't work. This happens every time when there is only 1 new comment, but it happens other times as well.

-3
Under review

I've published an instablog post with a detailed explanation of why we changed the comment system. Please feel free to comment on that post: https://seekingalpha.com/instablog/3-david-jackson/5283480-changes-ordering-comments 

+2

I am thinking about quitting seeking alpha if they don't go back to the oldest comments first or at least let me choose my own setting.  

+2

i agree with you kimbro if SA doesn't change it or give the option to change i give up and won't hunt and peck through endless comments. Why they did this is mind boggling 

+2

Please change the comments section back to the way it was.  The current set-up is completely FUBAR'd

+2



Oldest first is the natural way that comments work everywhere including this thread!


Newest first is back asswords!



Rafiki, from The Lion King, surmised, "Ahhh, change is good!"

Simba, who had tried to adapt to SA's change to 'newest-to-oldest' in their Comments section sagely replied, "Yeah, but it's not easy!" It is darned difficult to read a Comments thread that is not in chronological order....

Scar added, "Now look, [SA], you've made me lose my lunch.”

+1

When something works, typically you don't fix it. New coke was a great idea...