There were some issues with the financials previously provided by FactSet Research Systems. It appears that the switch in data providers has been made but nothing can be done with the data when downloaded. All the data has suffixes attached so that no math operations can be performed. For example, I can't calculate ROE's, fair value, etc. I keep waiting for some formatting to be done on SA's end so that the data can be downloaded and analyzed, but nothing's been happening. It's been this way for 2-3 weeks, it seems.
Customer support service by UserEcho