Create comment order setting preference

Avatar
Random Logic
  • updated
  • Completed

We can now switch order of reviewing comments.  The default is to see the most recent comments first.  I can see where some readers would like that but after using it this way for a while, I would actually prefer to see oldest comments first.  There may be others like me,  If we could set our preference in settings, everyone could get what they wanted.

How would you rate the customer service you received?

Satisfaction mark by Random Logic 4 years ago

Thanks!

Add a comment about quality of support you received (optional):

Duplicates 5
Perhaps SA should give its users an option for a default setting on how they would like to order their message boards. IMO, sorting by 'Newest' is counterintuitive.
Comments are displaying out of chronological order. Makes it hard to follow conversation
As to comments, it is good to have the option of ordering by Oldest OR Newest. But is it possible to have Oldest as the default? On a new article, it is helpful to read the comments as they develop in order.
for the last couple of days (maybe longer) the comments following an article are in reverse order. The last one posted is the first one I see. Why?

reverse order comments

The new 'newest comments on the top' feature is horrible. I don't understand this decision at all. it's a real chaos and you can't even set the comments as oldest on top once and for all,you have to manually change it every time, incredible

The new 'newest comments on the top' feature is horrible. I don't understand this decision at all. it's a real chaos and you can't even set the comments as oldest on top once and for all, you have to manually change it every time, incredible

Pinned replies
Avatar
0
SA Jacob Maltz
  • Answer
  • Completed

We are now remembering the last setting you made as a default.  So if you set oldest first, it will remain that way on the browser you are using.

Replies 18
Avatar
0
Rebecca21

I don’t know when this changed, but having the newest comments first is confusing.  It’s easier to follow the thread with oldest first.  That way when people respond we see those new responses in with the earlier comments.  Otherwise we would miss all that with newest first.  Anyone know how to switch it back?

Avatar
0
Random Logic

You have to toggle it back to oldest first just above comment section each time you go to a new article.  

Avatar
0
Rebecca21

Thank you!!!

Avatar
0
johndkopta

Add me on to the list of folk who thinks it's a lot less confusing to have the oldest comments first. 

Random Logic's suggestion is an excellent one. 

Avatar
2
johndkopta

Perhaps I'm just an old stick in the mud, but the new set up is kinda annoying. It would be nice if the user could set their own default. 

Thanks. 

Avatar
1
ibasquarepeg

Please get rid of this hideous new feature. I always follow in chronological order(oldest at top). Now we have to reset each and every time. Who on earth thought that this was a good idea?

Avatar
0
usernameavailable

Having newest comments first is a problem.  Why?  Because if you’re reading a thread from the top down, newest to oldest, then you’re reading replys to comments before the original comments..  my 2c

Avatar
0
SA Admin Amitai Richman
Quote from usernameavailable

Having newest comments first is a problem.  Why?  Because if you’re reading a thread from the top down, newest to oldest, then you’re reading replys to comments before the original comments..  my 2c

Thanks for the feedback but this is not accurate. Replies to specific comments always stay below the 'parent' comment.

Avatar
2
Kevin Porter

Yes incredible really

Avatar
2
jmcgoo- CMT

I agree with johndkopa