+21
Under review

Stock chart does not load on ipad after reinstalling SA app

platinum 2 months ago in iPad • updated by anonymous 1 month ago 12 7 duplicates

Stock chart did not load on ipad today.  Reinstalled SA app. Stock chart still does not load after selecting a stock symbol.

Answer

Answer
Under review

This issue does not happen on all devices, but we managed to find one which shows the problem and we are working on an urgent release to fix it ASAP.  Thanks for your patience,

Duplicates 7

Same here. I tried installing and reinstalling.

Under review

Hi - can you please check you have the latest app version? This has been fixed in the most recent version.

The “fix” in the latest version did not fix anything regarding the charts not showing on my iPad mini 4. The same app on my iPhone SE works fine. Both latest iOS and SA versions.

Same is happening for me on my iPhone. I couldn’t load more stocks as well.

so what's up with the update...

after updating the apps on mobile devices, price charts all disappear 

Answer
Under review

This issue does not happen on all devices, but we managed to find one which shows the problem and we are working on an urgent release to fix it ASAP.  Thanks for your patience,

Yes it doesn’t happen on my iPhone 7 Plus, but it does happen on my iPad pro 10.5 inch which is the one I normally use.

Price charts not showing on iPad Air 2.   I have reinstalled the updated application, but such did not solve the issue.  

we are still waiting for this issue to be fixed. It’s been a long wait

On iPad Pro charts do not load and data is hidden by default. Requires one to show data.   Running last app. Problem on iOS 12-1 and 12-2.  Works fine on my iPhone and windows 10 pc. 

stock charts haven’t been loading for the past 2 weeks, all updated to latest version, charts not showing in iPad 2