Special Offer

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  • updated
  • Completed

I'm battling to use the SEEKING ALPHA website .... the pop-up Seeking Alpha "Special Offer" keeps popping up and blocking off 1/3 of my screen when trying to look at charts or research. I cannot "x" the tab out to remove the ad so that i can look at the charts or do research. Wondering if you can address this. thanks

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Sridhar Krishnan
  • Under review

Hi, there..

Thanks for the message.

Our tech team fixed the banners and they can be dismissed/closed now. Kindly log out and log in once, wait for the banner to appear, and then click on the "x" to close the banner.

When you reach the free limit, the banner will be shown fixed since the limit is reached, and you can "swipe the screen to go back" or click on the Menu (3-line hamburger) icon to go to the homepage.

Hope this helps. Please feel free to contact support for any additional clarifications.

Best,

Sri




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Sridhar Krishnan | Customer Support | Seeking Alpha α
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Sridhar Krishnan
  • Completed
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anonymous

This is really aggressive marketing and TBH puts me off upgrading. 

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Marcosjf

I logged off and logged back in but I can't find the "x" to close the banner ad.  I never had this happen before I joined Alpha Picks.  I wish I hadn't joined.  My reward for paying for Alpha Picks is to have a degraded website experience!  What an insult.  I would strongly suggest people do not join Alpha Picks!