unread messages indicator

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joshcohen1
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How would you rate the customer service you received?

Satisfaction mark by joshcohen1 3 years ago

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SA Jacob Maltz
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Thanks for the update.

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joshcohen1

Seems this red, right side indicator in the Marketplace chat showing that messages below it are new... is only visible for a moment before disappearing - too short to register or be clearly seen. Nelson Mendez at SA says it's a problem via the third-party vendor, and won't be "fixed" (either lengthened or made settings-controllable) until more users like me complain... It used to stay on-screen longer, but in the recent chat "upgrade" this feature and its benefits wasn't accounted for...

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joshcohen1

positive update: now i am seeing that "Unread messages" indicator, linger - and actually stay put, on at least one of my several MP services. I will report more after next week (due to a family obligation...)

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SA Jacob Maltz
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Thanks for the update.

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joshcohen1

yes, and then on another MP service, it's not visible, since the first moments of MP engagement place me at the bottom-most point (newest posting) on the chat side...

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joshcohen1

Please close this; it's complete, for me...

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SA Kateryna Kovrizhenko
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