article pages freeze for fifteen seconds

Avatar
  • updated
  • Awaiting Customer Reply

Within the last week, when I am viewing an article page in my regular browser it will refuse to scroll or respond for about fifteen seconds at a time.  Then it comes back and responds.  Then it freezes again.  Etc.  Something at your end has changed.  Yes, I have some common providers blocked on my regular browser, and that's what I guess is the problem, but it was fine until this week and I've changed nothing in the past month.

Pinned replies
Avatar
SA Jacob Maltz
  • Answer
  • Awaiting Customer Reply

Part of the problem is that Internet Explorer 11 does not perform well in general, and even though we load the article first and then other parts of the page, IE will not let you scroll even on a fast computer.   Performance is the key reason Microsoft replaced IE 11 with Edge in Windows 10.   Here is an experiment you can try, install Google chrome on your computer and compare its performance to the performance of IE 11 for all websites you use.

Avatar
pasta man

I am using Microsoft Edge and the articles freeze and I get a "Recover Webpage" pop up.  Very frustrating.

Avatar
SA Jacob Maltz

Not sure what sort of blocking you are using, but if your browser blocks critical parts of our page, it probably will not load smoothly.

Avatar
Just Some Guy

It seems to work better in Edge but I do not have my blocks set up there. I have Chrome loaded but don't use it unless I must because I don't have blocking set up there either.  My guess is still that this is a dependency I have blocked and you have recently added, and not a browser performance issue.  It's a fast workstation and browser performance as such is seldom an issue.

Avatar
SA Jacob Maltz
  • Answer
  • Awaiting Customer Reply

Part of the problem is that Internet Explorer 11 does not perform well in general, and even though we load the article first and then other parts of the page, IE will not let you scroll even on a fast computer.   Performance is the key reason Microsoft replaced IE 11 with Edge in Windows 10.   Here is an experiment you can try, install Google chrome on your computer and compare its performance to the performance of IE 11 for all websites you use.