Email alerts will not open

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For the last week, when I open an email alert, then click on the 'read' button I get a 'lost secure connection' notice. This is on my lap top. Does not matter what location I am in.  I tired resetting my password - did not help.

Thx

Duplicates 13
I get your emails, but they will not open any more. Has something changed
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was lost.” I have tried different remedies like deleting web history and rebooting the seeking alpha app with inconsistent results. I am in Portugal. I also have a iPhone in addition to this iPad and it has the same problem. 

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SA Jacob Maltz
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Hi, we made a change to try and fix this.  Let me know if you still see the problem when clicking from emails.

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RFERN222

Same here

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anonymous
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Can you please share a screenshot of what you see?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous
  • Under review

Hi,

Please follow the instructions in this video and let us know if that helps:

https://www.youtube.com/watch?v=3wcZRXUxU6s

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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SA Jacob Maltz
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Hi we updated something in the security settings of the website and would like to know if it solved the issue or if you still see the same error.  Please let us know, thanks.

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SA Jacob Maltz
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Hi, we made a change to try and fix this.  Let me know if you still see the problem when clicking from emails.

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warmspit

As of Monday 11/4 my links still do not work.  Has been that way for a week or more.

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anonymous
Quote from warmspit

As of Monday 11/4 my links still do not work.  Has been that way for a week or more.

Are you using any sort of anti-virus or anti-malware like Avast?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous

Also, what are your date/time setting on the computer? Are they correct?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha

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anonymous

I am having the same problem.  I must log on to SA and search for articles. Email links do not work.

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anonymous
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I am having the same problem.  I must log on to SA and search for articles. Email links do not work.

What browser are you using? Do you have anti-virus? Are you date/time settings correct?

Thanks,

Daniel Hochman

Director of Product, Seeking Alpha