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can't choose portfolio - shows until I go to highlight it and then blank

anonymous 9 months ago • updated by SA Pavel Dergachev 9 months ago 7
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Thank you for your report. Could you please provide more details on how did you manage to reproduce it.

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I am experiencing the very same problem. To be more specific: The drop down menu listing my 20 portfolios shows the portfolios if my curser is not on the menu, but when I move the curser over to the menu to select a different portfolio, the entire drop down menu goes blank. I sent a photo of my screen showing this problem yesterday to WebSupport. Rather than address the problem, they directed me to this Feedback Forum.  

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We have replicated the problem and it is in our backlog. We do not currently have an ETA on when a fix will be deployed. I will update you when we have a firm date. Thank you for reporting.

Yesterday when this portfolio problem surfaced, the DOW and S&P status no longer was shown on the top banner of the portfolio.  This is happening on both the laptop with Chrome, and the android cell phone.

  

Please undo whatever change was implemented Tuesday night or Wednesday morning.

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Thank you for your reply. We created backlog item for that too. I will update you when it will be fixed.

Not sure why this would be so difficult to fix.  Someone made a change that impacted the portfolio page in a couple ways.  Simply back out that change and restore to the previous version that was working properly.  

The issues are fixed. Please clear your browser data and try to check it now. Thank you for your patience.