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Awaiting Customer Reply

Screen goes black

anonymous 1 year ago in iPhone App updated by SA Jacob Maltz 1 year ago 1

Every time I try to add a stock to my portfolio screen goes black and kicks me out of the app. I’ve uninstalled and reinstalled. 

Answer

Answer
Awaiting Customer Reply

There are certain tickers which cause the current version of the app to crash, for example ELLXF.

As a workaround, please add the ticker to your portfolio using a browser and log into our new mobile web.


Answer
Awaiting Customer Reply

There are certain tickers which cause the current version of the app to crash, for example ELLXF.

As a workaround, please add the ticker to your portfolio using a browser and log into our new mobile web.