+2
Fixed

Notifications Backwards still!!!

rob.eisen 2 years ago in Android App updated 2 years ago 15

Galaxy s9.  the last notification displays on the bottom of the list.  this is making the app UNUSABLE!!  Please fix the order.  last notification FIRST.  Thanks!!

It's not just Galaxy S9...this is an Android-wide problem...maybe even iOS...please fix this...it's been like 2 months now...I've tried signing out/uninstalling/reinstalling several times...nothing has worked yet

Under review

Hello Rob,


Thank you for your message.


I'm sorry to hear your having this issue, it should have been fixed in our latest version update.


When was the last time you tried to uninstall/reinstall?


Can you please try again?


Thank you,

-Dave



Hi I just tried to download a new version (I didn't see a update) so I uninstalled and reinstalled and now the entire app doesn't connect to seeking alpha.   it's like the server is down. something going on?

actuallu it's ok.  it was frozen beacuse I had to log back in.   

Hello Rob,


Happy to hear that its working for you now :)


Do let me know if I can be of further assistance.


All the best,

-Dave

Hi Dave, this is NOT fixed by any means...please read my comment above from yesterday...this is an Android-wide problem...I've tried uninstalling/reinstalling several times since the latest update...the notifications are indeed STILL backwards...it was not fixed in the latest update... please have a look into it

I haven't had any notifications yet today but will advise. but the version I installed was the same as before.   so guessing it's going to be the same problem.  It's beyond annoying.  almost better to shut notifications off.   this should be a very simple fix....just reverse the order.  newest on on top!  thanks.

Planned

Hi! 


This is a known issue for current version in google play. We are preparing a fully redesigned version that’s why it took so much time. Sorry for any inconvenience caused, it will be fixed in the nearest version. 

Thank you. 

+1

Agreed...the problem is that there's not enough people complaining about this to get their attention

Fixed

Hi Rob and Ravi,


Thanks for your messages.


Our engineers are looking into it now and I'll post as soon as I have an update.


Thank you for your patience in this regard,

-Dave




Thanks.  any idea when that new veriosn will be put into production?

And while we're at it, the fact that the stock tickers appear in all-lowercase instead of all-uppercase in notifications is also annoying

Lower case problem is also known and will be fixed as well. Currently development is finished and passed to testing. First it will be released to beta to minimize bugs on production. So, Users rewievs are really helpful in discovering bugs. Thank you for your input. As a round way, have you tried cleaning notifications often to let only new ones show up?

Hi has this been addressed yet?


Thanks

Rob