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With what you did today with Ads blocking old article comments

John Beardslee 2 months ago in Website updated 2 months ago 5

Jeff Bezos would fire the product guy(s) immediately.

You call it a focus on the user that's provide value? Add new functionality if you want people to subscribe!

Embarrassing.

Under review

Hello,

Apologies that you are experiencing a poor user experience.

Please can you share a screenshot of this occurring, so that I can have someone from the team here look at it immediately.

Many thanks in advance,

Trevor Heal

VP of Business Operations

Seeking Alpha

trevor@seekingalpha.com

He's referring to the non-dismissable "This article is exclusive to PREMIUM subscribers" ad plastered on the comments section of we've read and commented on. Users, who have been conducting conversations in the comments, are now blocked from those conversations unless they're premium users.  This is an unannounced change in policy.  And, more importantly, it reduces the value in your platform and will drive away the very users SA is attempting to convert to paying, Premium customers.  Not smart.

Don't believe this item is me.  I just don't want any more of this type of post.  Don't know what it is

called so I can't turn it off.  Please do it for me.  Thanks

Completed

Thank you for bringing this to our attention. The issue is fixed - you should be able to continue the conversation on commented articles.

Ok, thanks. Was it an issue or an A/B testing from your side?