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Under review

Can't get on live chat HDO. Plus all emails from seeking alpha no longer come to my in box

blackwing 2 years ago in Website updated by SA Admin Daniel Hochman 2 years ago 1

What is going on with your "service". Maybe you should have tried a BETA run before you destroyed your site.

Under review

Hi,


We released the new chat platform this past Sunday and the following day Google Chrome pushed a new update. The new chat platform is having issues working with this new version of Google Chrome.


Our team has been working around the clock to fix this issue promptly. In the meantime, you can access the chat using Internet Explorer, Edge, or FireFox browsers.


As a paying subscriber, we understand you expect your service to function properly, and we sincerely apologize for this occurrence.


Regarding your email issue, I'll have someone reach out directly.


If you have any other issues, please don't hesitate to respond here.


Thanks,

Daniel Hochman
SA Product Team