+3
Under review

Stock price not showing on iPad Pro - only increases / decrease and percent . Very slow to load . iPhone working fine

sbrakebusch 10 months ago in iPhone App • updated by Maya Natan 9 months ago 2

Answer

Answer
Under review

Thank you for your message and I apologize for the inconvenience. 


The iPad bug was fixed.


Please reinstall the app. Make sure you are installing version 3.8.8.
If you already installed 3.8.8 and the problem persists, try to log out and log in again.

My iPad Pro has the same issue. No stock price; only increase or decrease and percentages. It started with a recent app update.


Note my iPhone 6 Plus app functions perfectly for price, price change and stock news.

Answer
Under review

Thank you for your message and I apologize for the inconvenience. 


The iPad bug was fixed.


Please reinstall the app. Make sure you are installing version 3.8.8.
If you already installed 3.8.8 and the problem persists, try to log out and log in again.