Unable to use since update says unable to log into server after I enter my email but works fine with browser. It’s a new bug in the IOS app.

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SA Maya Natan
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Thank you for your message and I apologize for the inconvenience. 

Please reinstall the app. Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.


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bradley ericj

same, cannot log in.  Update to app today did not resolve

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csdb

Same here

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SA Maya Natan
  • Answer
  • Under review

Thank you for your message and I apologize for the inconvenience. 

Please reinstall the app. Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.