+3
Under review

New app doesn’t let me log in or recognize my email

robbie.sterner 1 year ago in iPhone App • updated by Maya Natan 11 months ago 2

Answer

Answer
Under review

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.


If it's not working, you can uninstall and reinstall the app.

Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.







Answer
Under review

Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".

To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click Setup link. This will log you back in.


If it's not working, you can uninstall and reinstall the app.

Make sure you are installing version 3.8.8.

If you already installed 3.8.8 and the problem persists, try to log out and log in again.