How come when I feedback you about the chatroom being down you respond that its fixed and up and running? When it is not really ever foxed for over a month. And why not be honest with your users and tell them there is an issue:
Do you think its disengenuous when you say it is all operational and its really not? And you tell us its all fixed and working when its not? Why do maintenance during the day when market is open. Im not trying to throw stones here, but a little common sense says dont do anything to bring the chatroom down during the stock market trading hours.
Customer support service by UserEcho