Thanks for your message and we apologize for any inconvenience.
You are absolutely right. Chat has been problematic lately and it is unacceptable.
We upgraded the chat system over the long weekend, which we thought might address the recent stability issues we've been having. That doesn't appear to have solved it, unfortunately. We're doing everything we can to address this and get chat into the long-term stable situation it needs to be for you and other members.
We appreciate your patience and continued support.
If you need any more help, please do not hesitate to contact us.
joined a few weeks ago and chat seem not to work every day for hours... not happy about this !!
after latest update site just freezes. I deleted/reinstalled with no improvement.
using IPad Pro
Thank you for the reply. I will watch closely as chat was a large part of why I PAID to join Rida's service..
Customer support service by UserEcho