+2
Under review

Ten year charts never load

AZ Dividend 1 year ago in Android App • updated by folsch64 1 year ago 4

Every time I click the ten year chart it only loads half the chart and the other half is blank. If you turn the phone sideways to use the interactive graph the app crashes.

Answer

Answer
Under review

Thank you for your feedback. We are looking into it.

+1

Same here. 5 year and 10 year charts hardly ever load. Have the latest version of the SA app. Has been like this for at least a year, very frustrating.

I'm running Android app

Answer
Under review

Thank you for your feedback. We are looking into it.

Ms. Nathan as I’m sure you & your fellow developers can see there are numerous issues MANY loyal SA members have been reporting that represent significant problems & changes that have or certainly appear to have been largely ignored. We can’t update or change our portfolios, charts, comments & most days articles including premium services don’t populate. This has gone on for over 1 year w/very brief respites interrupted by iPhone or android updates which is the norm in the climate we  currently live in (& is only going to get worse).  Why doesn’t SA send just 1 email to it’s many deserving,  loyal members & address your intended “fix” and the changes you have made and the whys when clearly so many people are terribly unhappy or feel largely ignored? I keep asking w/no response for months on end why can we not find the chat rooms to our premium services but yet when reporting an issue or commenting on changes that we want put in place or simply restored THAT you have set to default that we automatically receive every comment or issue reported? If we can’t sign in then how do we change it? Why is this even a default, it seems like an invitation for more dissatisfaction when we see our issues validated over & over.  Why can’t we access the comments on articles that bring meaningful dialogue & views that are productive yet these redundant bugs, issues, difficulties, feedback you request is allowed to clog our mailboxes w/no end in sight.  This auto opt-in needs to be a box WE specifically check & not the automatic default it currently is. I will say the only upside is I now see that my reported difficulties are not at all unique to me. That my inability to access SA chosen & premium authors is clearly not a limited or unusual problem, but like so many others have said it has & continues to persist now for over a year. We all miss the site that once existed, the one that was so user friendly & was my first stop & now has become my last stop due to barriers beyond my control.  I find myself less & less dependent or enamored, for lack of a better way to phrase, w/Seeking Alpha’s site as I simply don’t have the time to waste. Is there no one that sees the growing, lengthy & rapidly climbing dissatisfaction & frustration among the very people that ensure you remain relevant & profitable?  It’s mind boggling as a prior programmer & Head of Investor Relations for a Fortune 500 company to see just how easily this can & should be dealt with yet it all just persists. We see SA continue to appear reactive w/o a sense of urgency when at the very least they should be proactive and apologetic. The hubris with which this all has been dealt w/is ironic as we often comment negatively on the CEOs whose lack of humility has landed them & their company’s stocks in a downward spiral.  Need I list the many names, this site should be doing everything to regain the use & trust of it’s user base & yet significant issues from over a year ago persist or recur & we are losing our confidence in SA’s ability to view our feedback as meaningful enough to address overall vs. putting out fires in the middle of a raging blaze that you seem completely unaware of despite so many reports which take members time & effort to communicate w/you. Will SA ever respond on a more global scale?  

Written w/respect & meant to be constructive.