+3
Started

Can't Unsubscribe, Can't stop emails coming

Joan deeren 1 year ago • updated by Nakasupy 5 months ago 3

I have emailed alpha several times. I want to stop  emails at one of my accounts.  I tried to unsubscribe and it states I have the wrong information or there is a failed message. I finally put in a fake email which I don’t remember such as nothing@aol.com to stop the emails. It still hasn’t stopped..  The emails are still coming. I want to shut down this account, but it states I do not have a account at my old email. What do I do?  I don't recal lthe fake email I put in. I emailed seeking alpha many times, but they never answered.

Answer

Answer
Started

You are probably getting these errors since you have multiple SA accounts (which BTW,  is officially against our terms of use)  The system is confused because you are logged into a different account than the one you requested the unsubscribe for.  

I suggest that you log in to the account, for which you want to unsubscribe, visit the email alerts page

https://seekingalpha.com/account/email_preferences and unsubscribe from there.


Good luck



Answer
Started

You are probably getting these errors since you have multiple SA accounts (which BTW,  is officially against our terms of use)  The system is confused because you are logged into a different account than the one you requested the unsubscribe for.  

I suggest that you log in to the account, for which you want to unsubscribe, visit the email alerts page

https://seekingalpha.com/account/email_preferences and unsubscribe from there.


Good luck



I have only one account and have same problem. I get TONs of emails even though I've narrowed down what I'm following dramatically.

I made a comment about an error in an article, which the author fixed. Now I get incessant emails every time someone else comments on the article. I've turned off every notification about anything from SA, but I still keep getting the emails. I even tried unsubscribing, but it won't allow me to do that either.