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Under review

My Seeking Alpha app is not working correctly

skipharthun 10 months ago in Android App • updated by Maya Natan 10 months ago 1
Under review

Thank you for your message and I apologize for the inconvenience. 

 

We had a bug in our system recently that was causing some issues for a small portion of users. 


While we are working on an automated fix for this, there are a couple things we can try:


Logging out and logging back in

To do so, go to your “More” menu and select "Sign Out".


To log back in simply enter the email and password with which you registered, and you will automatically be logged in.


If you can't remember which account you used to register, please type in the email address you are using to receive email alerts from Seeking Alpha with.


If you forgot your password you can always recover it by entering your email address and on the password screen tap on “Forgot Password”. You will get an email from Seeking Alpha with a One-Click 

Setup link. This will log you back in.


If it's not working, you can uninstall and reinstall the app.


Please let me know if the issue persists after performing these two measures.


Best,

Maya