Something seems to have changed with the “upload supporting documents” resource when creating a new MarketPlace (MP) article.
In my MarketPlace articles, I’ve been uploading files using the “upload supporting documents” icon, then right clicking the resultant text link to “open link in new window”.
This used to open the file in a browser, so I could copy the url to past in my article—so that my subscribers can easily pop it open. But it hasn’t been working since yesterday, which made my June 4 article (https://seekingalpha.com/research/1847091-insiderinsights/5169466-daily-insider-ratings-report-june-4-2018 ) quite a mess.
The same thing happened today with my June 5 article. When I try to open it in a new window the browser says “attachment not available now, try again later”—or something like that. I can’t relay the exact error message because it doesn’t show up after a few tries. It now just shows the PDF file in the lower left hand corner of the browser instead of popping it open for me to copy the hyperlink. And that is confusing as heck for my subscribers.
Appreciate any suggestions you may have. Like, is there a size limit of uploaded files I may have exceeded in my MP account?
Customer support service by UserEcho