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Under review

Refunds for constant chat outages?

Aaron Bradley 2 years ago in Marketplace • updated by SA Editor Daniel Shvartsman 2 years ago 1

Seeking Alpha should start considering how to issue partial refunds, taking into account the multiple days in october that chat has been down for large portions of the day rendering the platform useless. i think refunding based on cost of 31 days in the month of subcription - days chat was down= refund.


this is getting ridiculous.

Answer

Answer
Under review

Thanks for the message, godblsmnymkr2, and sorry for the issue. We should have it resolved soon, and obviously hope to have it squared away so this doesn't recur.


Best,

Daniel

Answer
Under review

Thanks for the message, godblsmnymkr2, and sorry for the issue. We should have it resolved soon, and obviously hope to have it squared away so this doesn't recur.


Best,

Daniel