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Awaiting Customer Reply

All Portfolios view does not render unless developer tools are open

anonymous 7 months ago in Website updated by SA Jacob Maltz 6 months ago 5

When I load the All Portoflios view i see the header, a thick gray separator and then headlines. However, when I open the developer tools (f12) the stock data appears and disappears again when I close it. Tested on Firefox, Chrome and iOS app.

Answer

Answer
Awaiting Customer Reply

If you rotate your phone, you will see the all Holdings summary section on the iOS app.  Actually, rotating your phone allows you to see the full desktop experience for portfolio, but we were afraid to overwhelm the portrait view with that experience.

I think what happened to you is that we think you are in "mobile" mode, which could happen if you switch in and out of developer tools and turn on and off various mobile devices (we see that internally)

Just so you understand, we are moving to 100% responsive with a new web development platform, we are already there on mobile,  but our desktop experience is still a mix of old and new views, so we have some workarounds that I think you are bumping into, our site is not 100% based on breakpoints yet, but we hope to get to a fully responsive state this year.  Hope this helps.

Under review

Hi,

Please try clearing your cache and cookies, and restart the browser.
Let me know here if that helps.

I already tested on a separate computer that has never been on SA before and that is broken for me too. I cleared cache, cookies, local storage and restarted my computer again and it is still broken.

are you using it on a small screen? we do have a logic to recognize small screens as mobile, where this view is disabled.

The screen is true 4k at 3840 x 2160 but my browser is docked to one side and only takes up half the screen. Maximizing to the full screen does show the All Portfolios view but that raises more questions than answers. What breakpoint are you using that would treat a 1920 wide viewport as mobile? And why don't we have the option to show it anyway? I want to be able see the All Portfolios view on the iOS app.

Answer
Awaiting Customer Reply

If you rotate your phone, you will see the all Holdings summary section on the iOS app.  Actually, rotating your phone allows you to see the full desktop experience for portfolio, but we were afraid to overwhelm the portrait view with that experience.

I think what happened to you is that we think you are in "mobile" mode, which could happen if you switch in and out of developer tools and turn on and off various mobile devices (we see that internally)

Just so you understand, we are moving to 100% responsive with a new web development platform, we are already there on mobile,  but our desktop experience is still a mix of old and new views, so we have some workarounds that I think you are bumping into, our site is not 100% based on breakpoints yet, but we hope to get to a fully responsive state this year.  Hope this helps.