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Awaiting Customer Reply

Lost my portfolio and Premium subscription

Wen-Jun Hsu 1 year ago in Android App updated 1 year ago 2

After re-signin to my android app with my google account, I found that my lastest portolio was lost and my Premier subscription seems to be disabled. How to recover?

Answer

Answer
Awaiting Customer Reply

After a little detective work, you appear to have multiple Seeking Alpha accounts with different emails (however with the same string before the @) and it appears you logged into the wrong email when you signed in again.   The other email has a premium subscription.   Let me know if this is resolved for you

Answer
Awaiting Customer Reply

After a little detective work, you appear to have multiple Seeking Alpha accounts with different emails (however with the same string before the @) and it appears you logged into the wrong email when you signed in again.   The other email has a premium subscription.   Let me know if this is resolved for you

According to record on Google play subscription information, the premium subscription mail is wjhsu01@gmail.com seems to same as my google loginin account mail. Not sure if there is any typo or unvisible charater in my subscripe account?