I am unable to reset my password and your system doesn’t work. And to post in the feedback forum, I have to be logged in... what a mess... and all this because I wanted to upgrade my account...

You can use login via an email link or google one-click sign in.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Same problem here. It requires me to enter the current password in order to change the password. If I knew it I wouldn't need to change it. Been like this for months, I have to use the one time link to get it.