+1
Planned

Phone is black when your app is used

Berntx 8 months ago in iPhone App updated by SA Admin Kushal Mehrotra 8 months ago 3

Several days and weeks now, when trying to get in through the app, or through messages, the Iphone is locked and black. I can’t get out, I have to turn it off so I’m reluctsnt to use your service that I’m paying for... What shall I do? I can’t even Cancel my subscription

good to see that I’m logged in, but that is through the internet, not the app, that I’m writing this.

Planned

Hi,

Thanks for bringing this to our attention, I've relayed your concern to our technology team; Hoping for a quick fix.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Hi,

By messages do you mean Email/newsletters? Looking forward to hearing from you.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha