0
Fixed

Adding ticker to portfolio

jjdcan 11 months ago in iPhone App updated by M A Bell 11 months ago 7 2 duplicates

Noticed today, hitting the “add” button the dialogue does not appear - it’s at the bottom of the headlines if you scroll down but as soon as it’s visible the view scrolls to the top of headlines 

Answer

Answer
Fixed

Hi,

The issue has now been fixed. Please check and let us know if everything is working fine at your end, or if you need assistance with anything else. Thanks for your patience.


Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Duplicates 2

+1
Under review

Hi,

May I know which symbol are you attempting to add? also, can you elaborate as to what is not working 
1. does the '+Add' symbol not work
2.  does the 'done' button does not work
3. or something else

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Awaiting Customer Reply

I cant reproduce your problem.  I pressed add and it appeared at the top like normal.  Could you please try to kill the app and restart and send me a screenshot if the problem is still there.  Thanks!

hitting the add button results in the dialogue appearing for a split second


Exiting app & restarting iPad results in no improvement 



Planned

Our Development team has informed me that they have identified the issue and deployed a partial fix, and a complete fix will be rolled out soon.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Answer
Fixed

Hi,

The issue has now been fixed. Please check and let us know if everything is working fine at your end, or if you need assistance with anything else. Thanks for your patience.


Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Kushan, my premium subscription has not been restored. Please fix it .I paid a lot of money for it.

Thank you.