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Under review

Portfolio and market indexes not updating!

anonymous 3 years ago in Android App • updated by SA Maya Natan 3 years ago • 2

Did you see the video I sent? Did you catch the line?

Answer

Answer
Under review
SA Maya Natan 3 years ago

Thank you for your message and I apologize for the inconvenience. 

Please update the app. Make sure you are installing version 4.18.2.

If you already installed 4.18.2 and the problem persists, try reinstalling.

SA Oleksandr Lezvinskyi 3 years ago

HI


Our Market Data provider is currently experiencing an outage. We don't have an ETA yet on a fix, but will monitor closely and update.


Best Regards

Oleksandr


Answer
Under review
SA Maya Natan 3 years ago

Thank you for your message and I apologize for the inconvenience. 

Please update the app. Make sure you are installing version 4.18.2.

If you already installed 4.18.2 and the problem persists, try reinstalling.

Customer support service by UserEcho