Did you see the video I sent? Did you catch the line?
Thank you for your message and I apologize for the inconvenience.
Please update the app. Make sure you are installing version 4.18.2.
If you already installed 4.18.2 and the problem persists, try reinstalling.
Our Market Data provider is currently experiencing an outage. We don't have an ETA yet on a fix, but will monitor closely and update.
Customer support service by UserEcho