Scam !!

Avatar
  • updated
  • Under review

Cancelled my subscription to Value Investor's Stock Club, cancellation has been confirmed, Credit card has been charged anyways! No replay from Seeking Alpha's legal department after 24 hours so far!

Pinned replies
Avatar
SA Jacob Maltz
  • Answer

Hi JensBe, I believe your cancellation was made on the first day of the new billing period when your bill was already auto-generated and submitted, and this is why you were billed after the cancellation.   Please submit a request for a refund in writing to subscriptions@seekingalpha.com with the pertinent details.

All the best,

Jacob

Avatar
SA Admin Jonathan Liss
  • Under review

Hi,


It is the weekend here but someone will be in touch with you ASAP.


Apologies for the inconvenience,

Avatar
SA Jacob Maltz
  • Answer

Hi JensBe, I believe your cancellation was made on the first day of the new billing period when your bill was already auto-generated and submitted, and this is why you were billed after the cancellation.   Please submit a request for a refund in writing to subscriptions@seekingalpha.com with the pertinent details.

All the best,

Jacob

Avatar
anonymous

I had the same problem last day. May I ask if you have any success of getting the refund?

Avatar
AnnaMajorova
Quote from anonymous

I had the same problem last day. May I ask if you have any success of getting the refund?

anonymous13

Avatar
anonymous

i agree.  this is a complete scam.  been trying for an hour to find out how to cancel.  it shows up on apple.com/billing    no notification until after charge.   i'm disputing.   this is a horrible scam