Subscription Demand for Refund

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Attention Subscriptions Dept.SeekingAlpha.com (stock market news outlet)
I was incorrectly charged for Premium Service and another unknown item. These charges are $320.80 and $239.00 respectively on Feb 28, 2021. I am a small investor and will not order or buy this much for an information service. Please reverse the charge for the Premium service and the unknown product.
I am finding your business practice deceitful and policies predatory by not allowing a fair return of unwanted product and easy refund.  Your website email portal doesn't work.


I demand a reversal of the unwanted charges. I have already filed a dispute with my credit card company and will elevate this to Small Claims Court if you do not return my money. You are in effect stealing my money if I don't want your product.
Your website is designed to give very little customer service and does not keep a record or description of what was purchased. You are only quick to charge customers. I had asked for a supervisor twice and he was not available twice. The rep promised for the supervisor to call me back. No calls were received. I will not be cheated by outfits like yours. Cancel all my subscriptions and return my money.
Thank you so much.
RRC

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anonymous

same issue. How I hate the subscription scam

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Thomas Covenant

Absolutely the same issue.  No respectful, legit Investment Advice company does this.  It is fraud and shameful.

Has anyone been able to resolve this?

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ms Nicky

What is that scam please provide some info so we can make up to this issue 

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Thomas Covenant
Quote from ms Nicky

What is that scam please provide some info so we can make up to this issue 

Do you work for Seeking Alpha?  If so, we can provide more data.  Don't understand your comment "make up to this issue".  thx.

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anonymous

Hope this guy got his money back. I am starting this process right now

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Respektschelle

How did this turn out?

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-1
Respektschelle

Amazing customer service for everyone reading this. If possible you will get a refund. SA is boss.

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sriesuresh

how did it go with credit card comapny, am in same situation

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Jamie Nguyen

I have the same issue. Just subription for 29 usd to read the article, and I was charged for 500 usd. unknow why

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anonymous

same thing, but with 1k , unreal. some of you guys made it?