did i waste my money on a subscription to Kirk Spano’s Margin of Safety investing?

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i cant seem to know where to go to get member only info with my subscription.  I only get his public communication.  I have contacted them several times via email and have been responded but i still dont know where to go exactly to get the info i paid for.

Did i waste hundreds of dollars for nothing?

Would appreciate getting the help i need.  

Thanks

Jeff