can't reset password if password has numerals

Avatar
  • updated
  • Under review

All my passwords fail to login unless there are no numbers in the password.

Avatar
SA Eugene Kovalchuk
  • Under review

Hi,


Could you please clarify whether you forgot password and unable to reset it, or you cannot change current password from settings page?


Regards,

Eugene

Avatar
monsieurmarket

I remembered password. SA lets me reset it, but when I log back in the password doesn't work anymore even though it was a simple password. If reset it again without having numbers in the password, then I can log back in again.