mutual fund price changes not showing in portfolio.

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rhicks
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I track mutual funds in a separate portfolio.  Last week the daily changes stopped showing on the website that I access on my laptop.  However, the daily changes still show up on my android phone.  I did not make any changes on my software or equipment.

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rhicks

9/26 - the problem continues.

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rhicks

9/27 - the problem is worse.  Now the portfolio of mutual funds do not show anything, other than the number of shares. 

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rhicks

9/27 - when the market opens the portfolio of mutual funds now has zeroes in columns for CHG, %CHG and TODAY'S GAIN.

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rhicks

9/28 - mutual funds still not working.  Zeroes in columns for CHG, %CHG and TODAY'S GAIN.

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rhicks

10/2 - Still not working.  

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anonymous
  • Under review

Hi,

We are looking into this. Thanks for reporting.

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rhicks
Quote from anonymous

Hi,

We are looking into this. Thanks for reporting.

I appreciate that you are looking into this.  I think something changed on your end.  

I might be able to identify when this first occurred, if it would help.

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anonymous

Thanks, we'll figure it out. In the meantime, go to the main portfolio view and you can see the prices fine:

https://seekingalpha.com/account/portfolio/latest

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rhicks
Quote from anonymous

Thanks, we'll figure it out. In the meantime, go to the main portfolio view and you can see the prices fine:

https://seekingalpha.com/account/portfolio/latest

If by 'main portfolio view' you mean the 'All Portfolios' option on the dropdown, the mutual fund prices still have zeros in columns for CHG, %CHG and TODAY'S GAIN

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anonymous

No, I mean instead of the "Data" tab, click the "Latest" tab or the link I posted above.