This has happened on numerous occasions in the past. What is happening? How can it be prevented? Am I doing something wrong? Please help.
It seems that your email service provider does not have firstname.lastname@example.org whitelisted.
This can cause our emails to be bounced.
Whenever this occurs you can contact Websupport@seekingalpha.com and we will clear the bounceback from your email address manually.
We apologize for the inconvenience,
Thank you, Ziv, for fixing my problem and doing it so quickly.
I have whitelisted "email@example.com".
This has happpend to me as well. Can you Please clear the bounceback from my email address manually as well?
We have cleared the bounceback from your address as well, if you do not receive emails from us in the next 48 hours please contact your email service provider and ask them to whitelist us.
Customer support service by UserEcho