"You've reached your free article limit."

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Logged-in to my account (been a member since 2016) and read a couple of articles, made a couple of comments.
Tried to access another article, and received a pop-up window stating that, "You've reached your free article limit."
Logged-out and back in, and immediately received the same pop-up window/message.
Logged-out again, cleared my History and cache, restarted my computer, clicked on the email to be able to review the S.A. article that I was interested in, and logged back into my account with S.A.
Immediately received the same BS pop-up message again.
Niiiiice!

How would you rate the customer service you received?

Satisfaction mark by Flex68 2 years ago

Add a comment about quality of support you received (optional):

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-12
SA Admin Shubham Shresth
  • Answer
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Hi there,

Thanks for reaching out!

In order to continue providing our users with outstanding financial analysis and news, we changed our Paywall policy in January 2021.

You can read more about this change here: https://seekingalpha.com/article/4396836-important-update-for-seeking-alpha-users

The good news is that you can still access any article on any stock, even without a paid subscription, though there is a monthly limit to how much you can read.

We do notify the member of when they are close to reaching their limit and when they have reached their limit with the following banners:

Image

If you want to keep reading past the limit, you can just go ahead and start your free two-week trial of Seeking Alpha Premium - no commitment required.

Premium, apart from providing you unlimited access to analysis articles also provides you with many other powerful tools that can help you with your investing. You can get an overview of the service here.

Thank you and please feel free to reach out if you need any more help!


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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anonymous

I too am getting the same message tried logging out several time and logged back in. Tried in 2 different computers and browsers. Still the same issue. Already posted a message but no reply from Seeking Alpha. Is there any contact number to call their customer service?

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-12
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

Thanks for reaching out!

In order to continue providing our users with outstanding financial analysis and news, we changed our Paywall policy in January 2021.

You can read more about this change here: https://seekingalpha.com/article/4396836-important-update-for-seeking-alpha-users

The good news is that you can still access any article on any stock, even without a paid subscription, though there is a monthly limit to how much you can read.

We do notify the member of when they are close to reaching their limit and when they have reached their limit with the following banners:

Image

If you want to keep reading past the limit, you can just go ahead and start your free two-week trial of Seeking Alpha Premium - no commitment required.

Premium, apart from providing you unlimited access to analysis articles also provides you with many other powerful tools that can help you with your investing. You can get an overview of the service here.

Thank you and please feel free to reach out if you need any more help!


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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anonymous

Hello sir, I already am a premium subsciber and still get the same message

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16
redav

the policy was changed in Jan 2021, but it never affected the OP (or myself) until now. One might conclude that SA decided to tighten things up in 2022 to push more people to pay the subscription.

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25
Flex68

Yeah, I must've missed any communication from S.A. regarding same.

C'est la vie.

There are plenty of other sites where "free" truly means free.

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18
Flex68

"The good news is that you can still access any article on any stock, even without a paid subscription, though there is a monthly limit to how much you can read."

The better news is that S.A. doesn't have the monopoly they apparently believe they have  ;)

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LookingAtStocks
Quote from Flex68

Yeah, I must've missed any communication from S.A. regarding same.

C'est la vie.

There are plenty of other sites where "free" truly means free.

You're 100% spot on correct!!

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13
frank paxman
Quote from Flex68

"The good news is that you can still access any article on any stock, even without a paid subscription, though there is a monthly limit to how much you can read."

The better news is that S.A. doesn't have the monopoly they apparently believe they have  ;)

I left Yahoo Finance many years ago to join Seeking Alpha.  Back then, the SA articles were on par where they are now, but the comment threads were much better -- it was like a true investment forum. Some of the comment threads are still good, but most have turned into ... well, let me just say they don't contribute to the investment dialogue I seek.  So, recently I returned to Yahoo Finance.  Much to my surprise and delight, Yahoo Finance has really cleaned up its act.  The comment threads I've read focus on the investment issues. Yahoo Finance's dialogue system isn't as robust as that of Seeking Alpha, but it's much, much cleaner and relevant.

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11
LookingAtStocks
Quote from frank paxman

I left Yahoo Finance many years ago to join Seeking Alpha.  Back then, the SA articles were on par where they are now, but the comment threads were much better -- it was like a true investment forum. Some of the comment threads are still good, but most have turned into ... well, let me just say they don't contribute to the investment dialogue I seek.  So, recently I returned to Yahoo Finance.  Much to my surprise and delight, Yahoo Finance has really cleaned up its act.  The comment threads I've read focus on the investment issues. Yahoo Finance's dialogue system isn't as robust as that of Seeking Alpha, but it's much, much cleaner and relevant.

I agree completely!!! Yahoo Finance is excellent and they don't screw with you like Seeking AReasonToExist does!!!!

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Iain West

I agree. I paid the annual subscription for SA, but still get "You have reached your free article limit, every time I try to read an article. So what's the subscription payment for, exactly ? If you still have article limit of like 3 per month, that's pretty poor value. If I'm not supposed to still have an article limit, then the subscription money has been taken without giving me access. There's also zero way to contact anyone about this, so looks like either a) theres a bug that still treats me like a trial user or b) I've been conned and wasted my money. Either way, pretty shabby setup for users.