I get the daily pre-market summary via my email, but emails about stocks in my portfolio have stopped coming through. I have no notice at the top of the page on the site and nothing on the site addresses this exact issue. I made sure the seeking alpha add

Avatar
  • updated
  • Completed
Pinned replies
Avatar
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi Maks-profit,

This usually happens due to bounces. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

We found no bounces in your cases so requesting you to please check your spam/junk folder for our emails. Please let us know if otherwise.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
dandyl1

At least you get your pre market summary , today I received about 30 + forum complaints but no emails that I Pay For ..This site has serious problems & I do not think they give a damn ..

Avatar
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi Maks-profit,

This usually happens due to bounces. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

We found no bounces in your cases so requesting you to please check your spam/junk folder for our emails. Please let us know if otherwise.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha