mutual funds and Today's % gains/losses

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ANOTHER DAY, ANOTHER BROKEN SYSTEM. MUTUAL FUNDS ARE NOT SHOWING ANY % GAINS OR LOSSES FOR YESTERDAY. THIS HAS BEEN GOING ON FOR 7 DAYS IN A ROW. IS THIS STILL AN OPEN ISSUE, OR DO I HAVE TO START A NEW ONE FOR THE SAME PROBLEM?

  

I AM ASKING A NEW QUESTION ON THE SAME ISSUE BECAUSE THE ORIGINAL QUESTION WAS SAID TO BE COMPLETED, BUT IT WAS NOT REALLY ADDRESSED.  A NEW TECH IS NEEDED THAT UNDERSTANDS THE APPLICATION AND HOW IT SHOULD WORK.

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SA Admin Shubham Shresth
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Hi,

This has been fixed. Apologies for the delay here.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
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Hi,

We have taken this further up internally and are working on a fix.


Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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rhicks

DAY 8, still not fixed.

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rhicks

DAY 9, still broken.

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rhicks

Still not working.  Two weeks and still NO STATUS and NO PROGRESS.  

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rhicks

NOW IT HAS BEEN BROKEN FOR 12 DAYS.  

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rhicks

13 days after something was incorrectly changed, it has still not been fixed.

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rhicks

NOW BROKEN FOR 14 DAYS.  MIGHT BE TIME FOR A SMARTER PERSON TO LOOK BACK AND SEE WHAT WAS CHANGED TO CAUSE THIS.

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rhicks

Over two weeks and nobody can figure out how to put this back to the previous release that was working properly.  Probably not going to pay more for an upgrade if you can't make the basic system work correctly.

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rhicks

LOOKS LIKE THE PROBLEM HAS FINALLY BEEN FIXED.  THIS MORNING 

MY FUNDS PORTFOLIO SHOWS YESTERDAY'S RESULTS WITH PERCENTAGES.  

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SA Admin Shubham Shresth
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Hi,

This has been fixed. Apologies for the delay here.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha