Subscribed to stock names alerts; but no email (problem back again)

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Centrino
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A while ago, I had created a ticket - see https://feedback.seekingalpha.com/en/communities/1/topics/250297-subscribed-to-several-stocks-alerts-but-no-email-received

I thought the proble was solved...

Unfortunately the problem is back again : I am 'following' several stock names; like MO, OHI, etc...

So normally each time an article is posted about one of these shares, I should receive an email notification.

But this is not the case (anymore).

Could you check if my email address has been again blacklisted somewhere in your servers ?

Thank you again ! :)

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SA Admin Shubham Shresth
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Hi there,

The issue was again with the bounce. As discussed before, Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

The issue was again with the bounce. As discussed before, Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha